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DESINST 245: Redesigning Post-Disaster Finance

Unfortunately, natural disaster scenarios are becoming annual and severe due to climate change, urbanization and legacy building practices and standards. When disaster responders leave affected communities, banks, insurance companies and government agencies are challenged to fund the rebuilding.nnHow might we bring human-centered design to the post-disaster loan and insurance processes?nnIn this class, you will interview bankers, insurers and their bank regulators, borrowers, past disaster victims, emergency responders and others to visually map post-disaster process from multiple points-of-view, with the goal of revealing simpler and more adaptive design opportunities.Then you will work together to produce an immersive storytelling experience for all stakeholders to see how they might take a more human-centered approach to the post-disaster banking and insurance processes, where the stories of rebuilt community and household can be better told, shared and funded faster.nnAdmission by application. Find more info at dschool.stanford.edu/classes.
Terms: Spr | Units: 3-4
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