MGTECON 591:
Management Practices in Europe, the US and Emerging Markets
The course will review the results from a large management practices project involving the London School of Economics, McKinsey & Company and Stanford. In 2001 McKinsey produced a basic management practice evaluation tool - detailing the 18 key practices in firms - which has been used to evaluate firms in manufacturing, retail, law and the public sector across the US, Europe, Asia and South America. These results provide an insight into the basic management practices around monitoring, targets and talent management that firms adopt around the world, their link to performance, and the reasons for differences in these across countries. This will be supplemented with the results from more recent research with Accenture and the World Bank in India carrying out change-management interventions.nnnThe material will cover the following:nnnScience of Management PracticesnnThe key practices that appear to help determine company performance. A combination of a detailed discussion of the management practice grid, class examples and self-scoring, and results from the research work on 6000 firms. The aim is to teach students a basic management practice evaluation tool that can be used to perform an initial overview of the management practices of any organization.nn nnWhy management practices vary around the worldnnWhat explains why so many firms around the world appear not to be adopting management best practices? The aim is to explain why organizations often are unable to adopt managerial best practices and what types of actions can help to address this.nnnHow firms are differently organized around the worldnnMore recent work has focused on why firms in some countries are very flat with decentralized decision making (US, UK, Canada and Scandinavia) while others are very hierarchical (Southern Europe, China and India). The aim is to use this to illustrate with extensive data and case studies some of the key organizational and cultural differences of firms across countries, and how this helps to explain national performance.nnnInterested students can look at some of the academic, business and media focused output from the research on: http://www.stanford.edu/~nbloom/. There is also a large collection of press clippings covering the work, including from the Economics, New York Times and Wall Street Journal.
Terms: Spr
| Units: 2